Buy Now, Pay Later Boom Shows Business Value of Giving Customers a Second Chance

Buy now, pay later (BNPL) is giving credit access to millions with poor or no credit history, and these “second-chance” consumers are showing remarkable levels of loyalty, frequency and other desirable shopper traits, as Sezzle CEO Charlie Youakim and Pom Pom Pom at Home Chief Operating Officer Samuel Leiaghat discussed with Karen Webster in this edition of On the Agenda.