How Payments Investigations Can Cement Customers’ Relationships With Banks

How Payments Investigations Can Cement Customers’ Relationships With Banks
Usually payments investigations are associated with financial crimes. But not always. In fact, with trillions of high-value transactions crossing the globe each day they can present an opportunity for a good outcome. Andy Elliott, vice president of strategy at EvonSys, tells PYMNTS that investigating the 2% of transactions that have problems or don’t wind up where they should needs automation and standardization for banks to cement the loyalty of corporate customers. Read more in our interview with Elliott.
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Usually payments investigations are associated with financial crimes. But not always. In fact, with trillions of high-value transactions crossing the globe each day they can present an opportunity for a good outcome. Andy Elliott, vice president of strategy at EvonSys, tells PYMNTS that investigating the 2% of transactions that have problems or don’t wind up where they should needs automation and standardization for banks to cement the loyalty of corporate customers. Read more in our interview with Elliott.