Amex: Delayed B2B Payments Can Redefine Supplier Relationships

Delayed manual payments do more than disrupt cash flow — they can damage critical buyer-supplier relationships, putting business growth at risk. According to Trina Dutta, vice president and general manager of B2B solutions and global commercial services at American Express, as 68% of U.S. businesses move toward automating payments, they’re not just streamlining processes but also strengthening partnerships, enhancing efficiency, and securing their competitive edge in a rapidly evolving market.