Unboxing the Last Mile: SDCE Editors Unbox and Analyze Last-Mile Processes

Associate editor Brielle Jaekel and assistant editor Mackenna Moralez detail their experiences in online shopping during the 2020 holiday season, amidst slowdowns due to the coronavirus (COVID-19) pandemic. Afterwards, Karen Tyndall, director of customer solutions at GlobalTranz answers all of our questions about last-mile delivery.