The four Cs of successful truck equipment warranty claims | Fleet Equipment Unscripted

The more information you can provide to your warranty provider surround a claim, the better chance you have of it being accepted. You may have heard about the three Cs of warranty claims: Cause, Correction and Complaint. But Dave Walters, senior solutions engineer for Trimble Transportation, likes to talk about a fourth C: Comments. "A story about what occurred and why it occurred can be critical information when you file a claim," he said. But how do you keep all the information together and clearly present it in your claim? I connected with Walters and Renaldo Adler, industry principal of TMT with Trimble Transportation, to talk about best practices for gathering equipment data before a warranty situation even happens and how to navigate different warranties from different OEMs and suppliers. Watch the video above for all of the insight.