At this point in the year, college kids are often struggling with their roommate situations. The "honeymoon" phase is over, and things are getting on their nerves. You might not be living it, but you're hearing about it from your young adult children, so how can you help without crossing boundaries? Psychologist Dr. Tom Golightly shares five ways we can be a model of healthy conflict resolution. He shares why we need to practice active listening, and how to stop trying to "win."