Assaf Gal, a Crunch Fitness franchisee in New York City with six clubs across Brooklyn, Bronx and Queens, shares insights on employing an operating system (OS) or framework to streamline business management. Highlighting the importance of such systems, Gal references influential frameworks like "The E-Myth Revisited" by Michael Gerber and "Scaling Up" by Verne Harnish. However, he focuses on the Entrepreneurial Operating System (EOS), specifically the book "Traction" by Gino Wickman, which outlines EOS's methodology and components. Gal explains the six critical components of EOS that are essential for running a business effectively.