During an interview aired on Monday's broadcast of NewsNation's "Elizabeth Vargas Reports," FEMA Press Secretary Jeremey Edwards responded to concerns that people in Hawaii can't get help because they're being asked by FEMA for official documentation that they don't have because it was destroyed in the fire by stating that they "understand that frustration. And we are looking for ways to work around that. There are ways that we have folks at that center." And encouraging people having problems to "re-engage with us, keep engaging with us, call 1-800-621-3362, or stay at the disaster recovery center."