JPMorgan, AB InBev, Mars Say Direct-to-Consumer and B2B Platforms Represent ‘The Future of Shopping’

The pandemic has given rise to ecosystems of services and providers that have had to quickly adopt — and adapt to — new business models. Direct-to-consumer and B2B payments point the way to new value propositions for consumers and who expect a seamless omnichannel experience, and SMBs who need an easier way to pay and be paid by suppliers, a trio of execs from J.P. Morgan, Mars and Anheuser-Busch InBev told Karen Webster.