Weave Snaps Up TrueLark to Put AI Muscle Behind Patient Calls

Customer experience and payments platform meets agentic AI. Weave COO Marcus Bertilson says buying agentic AI startup TrueLark will turn the practice phone line into a 24/7 smart concierge, instantly handling scheduling, rebooking and routine patient queries. By embedding AI, Bertilson tells Karen Webster the deal will slash front-desk bottlenecks and curb staff burnout.