Major internet platforms, including X and ChatGPT, were inaccessible for thousands of users due to a technical problem at Cloudflare. The web infrastructure company was hit by an outage and said it is investigating the internal service degradation. Although it has implemented a fix, some customers may still be impacted as the service recovers. Many visitors to websites such as X, ChatGPT, Canva, and Letterboxd logged reports with real-time tracking service Downdetector. However, reports regarding issues with Cloudflare have decreased to around 600 from a peak of almost 5,000, according to the outage-tracking tool. “We saw a spike in unusual traffic to one of Cloudflare's services beginning at 11:20 UTC. That caused some traffic passing through Cloudflare's network to experience errors,” Cloudflare said in an emailed statement. In its latest update, the company said it believes “the incident is now resolved,” adding that it will continue to “monitor for errors to ensure all services are back to normal.” Cloudflare provides core technologies that support many of today’s online experiences, including tools that shield websites from cyberattacks and ensure they stay online during heavy traffic. This is the most recent outage affecting services; it follows disruptions in October when thousands of Amazon websites and Microsoft's Azure experienced similar disruptions.