Robot v Robot: PayPal Taps AI/ML In Battle Against Fraudsters, Chargebacks and Passwords

In the ongoing drive for frictionless eCommerce and a password-free future that crimps fraud and reduces chargebacks, PayPal’s SVP of global fraud risk Arthi Rajan Makhija tells PYMNTS about what’s needed to stay ahead and win the AI-ML arms race against increasingly well-armed opponents.