While things like fraud detection, forecasting, anomaly detection and recommendations have existed for a long time, generative AI knows how to write, how to communicate and how to generate content and “it will be hard to go to back manually submitting something or sifting through data when you have tried a 10 to a 100x process improvement based on natural language,” Billtrust Senior Vice President, Data Analytics and AI Ahsan Shah tells PYMNTS.