Walmart EVP: Digital Helps Create ‘Moments of Serendipity’ In-Store for 100 Million Weekly Shoppers

One hundred million people every week walking through your front door is about as good as it gets when trying to understand in-store shopper behavior. That’s how the conversation between Cedric Clark, EVP of store operations at Walmart U.S., and Karen Webster started. How it ended, and the impact of digital on making the instore experience more spontaneous, well, you’ll just have to watch.